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ARAG Moments of Trust

90 Years of ARAG,
90 Years of Trust: thank you!

For 90 years, we have been standing by people’s side – because they trust us and place their protection in our hands. Thank you for that and for all the wonderful feedback, our “Moments of trust”: real success stories and emotional moments from our customers around the world. So many happy endings: we couldn’t have asked for a better gift to celebrate our 90th anniversary.

Explore all countries

Lachende Frau umarmt eine andere Person im Freien bei Sonnenuntergang.

Trust knows no borders

Belgium Canada Germany Greece Italy Netherlands Norway Portugal Spain Sweden UK USA

Tradition meets the future

What began 90 years ago as a bold idea is now evolving into the digital age. ARAG stays true to itself – even as everything changes: everyone should be able to assert their rights, regardless of their financial situation.

Heinrich Faßbender Gründer der ARAG 1935 in Düsseldorf.

1935 Visionary: Heinrich Faßbender founds ARAG. His idea: justice for all

Heritage ARAG Bulli

1967 Customer proximity: Advice, policy, and service right at the sidewalk

Heritage ARAG Evolution - neues Design auf verschiedenen Devices

2025 New technologies, same values: ARAG continues to evolve the concept of justice

Why it feels good to trust…

Experience the highlights of our “Moments of Trust” – condensed into one goosebump-inducing video. Got your tissues ready? Action!

Insights into personal stories from around the world.

Belgium

Reliable protection for everyone

For 60 years now, ARAG has been a trusted provider of legal protection products for private customers and businesses in Belgium. Great! Two insurance partners and one customer share their stories…

Insights from Belgium

My story with ARAG

How broker Ina found the perfect addition to her insurance portfolio with ARAG back in 2017.

Meet Ina

Maklerin Ina aus Belgien

Deadline dilemma

Thanks, ARAG. For always having a contact person available and for approving the lawyer of my choice. And everything was resolved super quickly…

ARAG Kunde aus Belgien

Power duo

Ina and Sergiu run a brokerage firm – and rave about the game-changer that is the Legal HelpLine.

Ina Anghel und Sergiu Coroi im Interview

A surprising windfall

Many clients are genuinely amazed at what ARAG achieves for them: Broker Sergiu shares the element of surprise.

Share Sergiu’s relief

Sergiu Coroi, Versicherungsmakler im Interview

Canada

Fairness builds trust

In Canada, ARAG shows its heart for small businesses. As the market leader specializing in legal protection, ARAG Canada focuses on providing fair and supportive solutions. Merci, ARAG, for all the happy endings – even when a case doesn’t succeed.

Support after a serious crash

One of Claims Manager Shantal’s favorite success stories – showing how effective after-the-event insurance can be.

Watch the video

Shantal Pantel, Claims Manager at ARAG Canada

David v. Goliath

How a small company won in court – with the right insurance by its side.

Parth ARAG Canada

Case lost, but ...

Matthew explains how a lawsuit was dismissed – and why the plaintiffs didn’t have to pay a cent in court costs.

Matthew ARAG Canada

Germany

Trust made in Germany by ARAG

Very German: safety and reliability at the core. But then things take an unexpected turn. Discover how ARAG transforms trust into safety while creating closeness – the hallmark of a true family business.

The complete playlist on YouTube

Aneta, Torsten, the fire department, and ARAG

A case from Rostock. How ARAG managed the severe damage to a single-family home after only eight weeks.

Aneta und Torsten im Interview

A visit to the veterinary clinic

Practice manager Franziska and veterinarian Jana explain how they build trust through transparency and recommend ARAG pet insurance.

Eine Katze in der Tierklinik

Why Jan Christopher can sleep soundly

Thanks to ARAG's insurance coverage, videographer Jan Christopher has peace of mind for his creative work. This proved particularly valuable recently when he had an accident.

Videograph Jan Christopher

When the garden ended up in the pool

Real estate agent Andreas talks about his “land under water” in the pool, his new perspective on insurance, and why ARAG is the right choice for him.

Immobilienkaufmann Andreas steht im Garten vor seinem Pool

The beginning of a friendship

From Italian roots, a home purchase and the challenges of insurance – and how true friendship grew out of it.

Familie aus Neuss

From fire protection to braces

The Eppler family talks about their positive experiences with ARAG and its comprehensive cover – even for pets.

Meet the Epplers

Familie Eppler - ARAG Kunden

Greece

Legal protection with heart and mind

Since the early 1970s, ARAG partners have been supporting customers in Greece – back when legal protection was still an absolute novelty. Carrying owls to Athens? Far from it: still today, anyone in need can rely on expert assistance and genuine humanity. Our customers say “Efharistò.”

A look at Greece

To the next 90 years

Loannis Sinnis, CEO of OVB Insurance, congratulates “the world’s largest legal protection insurer.”

Sinnis Ioannis im Interview

Happy to be part of it

Mantzou says “thank you” for the strong sense of safety and reliability that ARAG inspires.

Mantzou Evaggelia - Head Of Legal outsource

Top recommendation

Theodoro shares how strongly he feels supported by ARAG – and how he even brought colleagues on board.

Malideros Theodoros, Kunde der ARAG

Happy Birthday, ARAG!

50 years of partnership: Kimon Reinier Efstathopoulos (CEO of DINAMIS Insurance) wishes for many more years of successful collaboration.

Kimon Reinier Efstathopoulos (CEO von DINAMIS Insurance)

For greater customer satisfaction

“Quality over price,” says Marsellos Manolis, CEO of Insurance Market, praising ARAG as a true driver of customer satisfaction.

Marsellos Manolis, CEO von Insurance Market

Further insights

Discover more impressions from Greece and other countries on YouTube.

To the playlist on YouTube

Italy

Trust through care and partnership

In Italy, real customer relationships are built through personal guidance, genuine care, and the trust that grows while finding solutions together. Benvenuto, umanità!

More than a policy

Giulia talks about what makes her work rewarding – being able to support clients with care and close relationships.

Hear Giulia’s story

Giulia - Kundenbetreuerin

Trust and loyalty

Christina and Lorenzo from ARAG Italy explain why their clients know they can always rely on them.

Watch the conversation

Lorenzo - ARAG Mitarbeiter

Proud to work for ARAG

Milena reflects on a working life that feels like family – also because her father and brother worked for ARAG before her.

Meet Milena’s family

Milena - ARAG Italien

Two decades with ARAG

Lawyer Giampaolo talks about the joint development of his firm and ARAG – with challenges and successes along the way.

Hear Giampaolo’s story

Giampaolo - Kooperations-Anwalt

Netherlands

Trust, the Dutch way

In 1962, ARAG was among the first providers in the young Dutch legal protection market. To this day, ARAG shows how legal protection helps people and strengthens businesses – not only in times of crisis. And the response is always: “Dankjewel!”

Videos from the Netherlands

Travel well, all’s well

Book the wrong hotel? That’s Desmond. Save the trip? That’s ARAG.

Desmond - ARAG Kunde

Hatty, Fleur and horse Peach

Poor Peach: Broken leg after a fight with another horse. Lucky Hatty and Fleur: Surgery went well, all’s well. Thanks, ARAG.

Fleur (Reiterin)

Dog in the way

Bert Reinders talks about a serious cycling accident – and how, with ARAG’s support, he fought his way back to life.

Kunde ARAG NL

Norway

Security in everyday life and family matters

Norway provides an impressive example of how simple and accessible legal advice can be when you have the right protection – and a very special app.

Mia Lund, Pädagogin im Bereich Kinderschutz

Mia and the app

Mia received legal support with a prenuptial agreement and a deed amendment – for the price of a cup of coffee.

Be amazed

Portugal

Experience trust in Portugal

As the only company in Portugal specializing in legal protection, ARAG offers a broad portfolio of high-quality products – but above all, real help when it truly matters. De nada, you’re welcome!

Ana Teresa Santos Ferreira im Interview

More than paragraphs …

Ana, head of claims, explains the law – and real help when it counts.

Spain

Support when life goes off track

Surfer Iván, retiree Maria Luisa, and the Artistic Skating Cunit team all share moving stories. They put their trust in ARAG and now say “Gracias!” Businessman Albert Ferrer also shares his perspective on values, responsibility, and what truly defines an insurer in the decisive moment.

Impressions from Spain

Survivor

Bali and Hawaii: Two surfing accidents nearly cost Iván his life. ARAG helped – and made him feel like family.Watch video

Ivan surft auf einer Welle

Love of Flamenco

Full of joy, Josefa embraces retirement actively and on her own terms – with ARAG at her side.

Rentnerin Josefa im Interview

Customers first

Entrepreneur Albert Ferrer on values, responsibility and what really matters when it counts.

Albert Ferrer, CEO von Ferrer y Ojeda im Interview

When work makes you sick

María Luisa on her illness, her dispute with her employer and a settlement that offered the perfect, fair solution.

Maria Luisa Sánchez im Interview

By the sea and beyond

Why ARAG employee Yoko has trusted ARAG’s protection privately as well as professionally since 2006.

ARAG Mitarbeiterin Yoko

Why champions choose ARAG

Lost in Colombia – but fortunately the world-class Artistic Skating team had ARAG “in their luggage.”

Team Artistic Skating

Sweden

Legal protection when it really matters

Fredriks’s story from Sweden shows how essential legal protection can be when navigating a complex inheritance dispute – and how it helps restore peace of mind in difficult times. Life can be hygge again.

Utan - Kunde der ARAG

When inheritance becomes a burden

How ARAG helped Fredrik resolve a complex dispute – and restore peace of mind.

United Kingdom

Making justice accessible for all

Whether it’s through the charity “Bristol Law Center,” which enables people to access justice, or by helping mothers affected by the National Health Service scandal – ARAG supports families across the UK. Great and very moving!

Justice after tragedy

Beth explains ARAG’s role in the NHS scandal. 200 babies died due to inadequate maternity care in British hospitals.

Beth - Anwältin für Arzthaftungsrecht

Justice for all

Karen thanks ARAG for its long-standing support of the Bristol Law Centre, which helps disadvantaged people claim their rights.

Karen - Leiterin eines Rechtsberatungszentrums

USA

Affordable legal help for families

Laura and Cherry give us an honest look at why dependable and affordable legal protection can be so crucial in difficult times – happy ending included.

Laura - ARAG Kundin

With ARAG to a will

Laura recommends ARAG legal insurance to anyone who wants security and legal clarity for their family.

Hear Laura’s story

ARAG Kundin - Sherri

Divorce with a happy ending

Divorce, debt, worries – ARAG was there for Sherri. An honest account ...

Share Sherri’s relief